General FAQs
Choose a category to quickly find the answers to your questions.
General
Process
Step by step - Here you will find instructions for the identification.
FAQs
Find solutions for the most common identification problems.
Why Nect?
Identify yourself in a user-friendly, fast and secure way. Learn more about Nect.
Made by Nect
Learn more about the technology behind Nect.
Nect App
App download
Here you can find instructions for downloading the Nect app.
Accepted Documents
You can use these documents for your identification.
Nect Website
Jump Page
We explain what the Jump Page is and how it works.
QR-Code
See where to find the QR Code and how to use it.
Data protection
GDPR
Your data is processed and protected by Nect with full GDPR compliance.
Delete your data
How Nect handles data deletion requests and how to apply.
Tips
Record documents
We show you how to record your document.
Record a Selfie-Video
We show you how to record a Selfie-Video.
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